Back to case studies
🏡REAL ESTATE
5x more qualified leads
A luxury real estate team closed more deals with less manual follow-up
Company: Prestige Properties
Location: Miami, FL
The Challenge
Prestige Properties, a luxury real estate team specializing in waterfront properties, was struggling to manage their growing lead volume. They were getting 200+ inquiries monthly but only converting 3-4% into showings. Manual follow-up was inconsistent, leads were falling through the cracks, and agents were spending more time on admin work than showing properties.
Key Pain Points
- •200+ monthly leads with only 3-4% conversion
- •Inconsistent follow-up across team members
- •No lead scoring or qualification system
- •Agents spending 12+ hours weekly on follow-up
- •Lost opportunities due to slow response times
- •Difficulty tracking showing schedules and feedback
The Solution
Prestige implemented The Buzz CRM with intelligent lead scoring, automated nurture sequences, and Voice AI for instant lead qualification. They created custom workflows for different property types and buyer personas, ensuring every lead received personalized attention at scale.
AI-powered lead scoring and qualification
Automated nurture sequences by property type
Voice AI for instant inquiry response
Showing scheduler with calendar integration
Automated property match notifications
Post-showing follow-up automation
Market update campaigns for past clients
The Results
5x increase
Qualified Leads
From 8 to 40 monthly qualified leads
18%
Conversion Rate
Up from 3-4%
Under 1 Minute
Response Time
For all inquiries
12 hours/week
Agent Time Saved
Per agent on follow-up
3.5x more
Showings Booked
With same team size
67% increase
Closed Deals
Year-over-year
IMPLEMENTATION TIMELINE
Implementation: 2 weeks • Full adoption: 4 weeks • ROI achieved: 6 weeks
"
The Buzz CRM gave us superpowers. We're responding to leads instantly, nurturing relationships automatically, and our agents are spending time where it matters—showing properties and closing deals. We've never been more productive or profitable.
Isabella Rodriguez
Team Leader, Prestige Properties